Immunization Employee Receives Award for Customer Service

September 3, 2013

Originally published July 18, 2011

LaTonya Thomas, MBA-HCH, has been honored with a Clay Coleman Excellence in Customer Service Award. Recognized by her peers for making a difference, the 2010 award represents the highest standard in ensuring health care providers are well prepared to protect the citizens of Georgia against vaccine-preventable diseases.   

“Receiving the Clay Coleman award was unexpected, “Thomas said. “The Georgia Immunization Program has been a great place for me to serve in state government for a total of 17 years.  There are several other deserving team members in my unit.  I am merely one of those dedicated members.”  

As the program’s Assessment Coordinator, Thomas’ work goes beyond just childhood immunizations but also impacts adolescents and adults. 

“Without immunizations, our children would be missing school and infecting their playmates in daycare centers,” said Thomas.  “But instead, our immunization program ensures that they are protected from childhood diseases.” 

The Clay Coleman Excellence in Customer service Award is named after Clay Coleman, who received the Service in Excellence Award from the Georgia Immunization Program for his commitment to provide exceptional customer service for the program from 1993 t0 2006. The award honors those Georgia Immunization Program staff members who demonstrate passion, enthusiasm and innovation in the provision of service, expertise or technical assistance to any immunization stakeholder, including the general public. Recipients personify the ideals and guidelines of immunization practices exemplary and go above and beyond the call of duty with the ultimate goal of immunizing Georgia.  

Nominations for the 2011 Clay Coleman Excellence in Customer Service Award are being accepted now through August 5, 2011.  Contact Stephanie Nguyen at (404) 367-2766 or for more information.

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