Tele-intervention is a method of service delivery for Babies Can’t Wait to bridge a service gap for children in areas of the State that are either rural, have shortages in specialty providers and/or during times of public health emergency, such as with the outbreak of COVID-19. Tele-intervention refers to services delivered using a form of two-way visual communication. This can be delivered using a smart phone, tablet, laptop or computer.  Tele-intervention encompasses a variety of health care and health promotion activities including, but not limited to, education, advice, reminders, evaluations and assessments, interventions, and monitoring.  


Informed Consent 


Prior to the start of services, a parent must: 

Be fully informed about what participation in a tele-intervention service looks like for them  

Understand what their responsibilities are as a participant 

Consent to the service/s that are recommended to meet the needs of the child and family 

Accept or refuse any early intervention service(s) under this program, understanding that the parent may refuse a service after first accepting it without jeopardizing other early intervention services under BCW. 


The Service Coordinator will inform the family about the process and expectations to include: 

Responsibilities of the parents – responding to appointment requests, being available for determined appointments and participating in the intervention sessions 

Responsibilities of the Providers 

Provision of startup guidance 

How to troubleshoot technical issues 

Assisting the family in downloading the WebEx product, setting up and completing a “dry run” 

Getting consent and releases signed for teleintervention.  



For Families: 

Suggested Toys to Have on Hand (pdf) 

Telehealth Member Consent Form (pdf) 

Getting Started with Telehealth (pdf) 


For Service Providers: 

BCW COVID-19 Tele-intervention Manual (pdf) 

Evaluating Young Children in Their Natural Environment via Tele-intervention (pdf) 

COVID-19:ASHA Web Event Series on Service Delivery Considerations in Early Intervention (link) 

APTA-PT Telehealth Position Statement (pdf) 

AOTA-OT Telehealth Position Statement (pdf) 


For Families & Providers: (link) 


Date Last Updated 12/27/20