WIC Policy and Procedures Manual
WIC Policy and Procedures Manual
Vendor & Farmer Management| Nutrition Services | Information Systems | Organization & Management | Nutrition Services and Administration Expenditures | Food Funds Management | Caseload Management | Certification, Eligibility and Coordination of Services | Food Delivery | Monitoring & Audits | Civil Rights | Breastfeeding
Download Complete Procedures Manual (PDF Link)
Vendor & Farmer Management (VM)
Vendor Selection and Authorization
VM-100.01
Vendor Application and Authorization Process
Published: 1/18/2017
VM-100.02
Vendor Selection and Limiting Criteria
Published: 1/18/2017
VM-100.03
Above 50% Vendor Assessment
Published: 1/18/2017
VM-100.04
Vendor Peer Group Criteria
Published: 1/18/2017
VM-100.05
Number and Distribution of Authorized Vendors
Published: 1/18/2017
VM-100.06
Approval of WIC Infant Formula Suppliers
Published: 1/18/2017
VM-100.07
Termination of Vendor Agreement
Published: 1/18/2017
VM-100.08
Confidentiality of WIC Retailer Information
Published: 1/18/2017
VM-100.09
Employee Conflict of Interest
Published: 1/18/2017
VM-100.10
WIC Retailer Agreements
Published: 1/18/2017
VM-100.11
WIC Retailer Complaint Protocol
Published: 1/18/2017
VM-100.12
Restrictions on Vendor Incentive Items
Published: 1/18/2017
Vendor Training
VM-110.01
Vendor Training
Published: 1/18/2017
Compliance Investigations
VM-120.01 Vendor Compliance Investigations
VM-120.02 Assessment of Sanctions for Vendor Violations and Participant Access Determinations
Vendor Sanction System
VM-130.01
Establishing and Collecting Vendor Claims
Published: 1/18/2017
VM-130.02
Vendor Civil Monetary Penalties
Published: 1/18/2017
VM-130.03
Vendor Violations and Sanctions
Published: 1/18/2017
Administrative Review of State Agency Actions
VM-140.01
Vendor Appeals
Published: 1/18/2017
VM Section Forms |VM Policies Combined
Nutrition Services (NS)
NS-Outline
Nutrition Education
NS-200.01 Staff
Eligible to Provide Nutrition Education
Published: 5/19/2017
NS-200.03 Participant
Nutrition Education Standards Revised Oct. 2018
Published: 5/19/2017
NS-200.04 Georgia
WIC Online Nutrition Education
Published: 5/19/2017
NS-200.05 Nutrition
Service Plan
Published: 1/23/2017
NS-200.06
Participant Referral to Other Agencies
Published: 1/23/2017
NS-200.07
Nutrition Education Materials
Published: 3/15/2017 Revised October 2020
NS-200.08
Group Nutrition Education
Published: 3/15/2017
NS-200.09
High-Risk Secondary Nutrition Education Contact Revised Oct. 2018
Published 3/16/2017
NS-200.10
Exit Counseling
Published: 6/22/2018
NS-200.11
Phone Contact Nutrition Education
Published: 10/12/2018
NS-200.12
Goal Setting
Published: 12/28/2020
Food Package Design
NS-210.01
Maximum Monthly Allowance
Published 3/16/2017
NS-210.02
Contract and Non-contract Infant Formula
Published: 5/19/2017
NS-210.07
Matching Mother-Baby Breastfeeding Dyad
Published: 5/19/2017
NS-210.11
Homelessness, Migrancy and Disaster Situations
Published: 5/24/2017
NS-210.12 Medical
Documentation
Published: 5/19/2017
NS-210.13 Stock Formula and Nutritional Tracking Published: 5/19/2017 Discontinued May 2020
NS-210.14
State Ordered Special Formula Orders
Revised April 2020 Published: 5/19/2017
NS-210.15
Emory Genetics WIC Clients
Published: 5/19/2017 Revised October 2020
NS-210.16
Tailoring and 999 Food Packages
Published: 5/19/2017
NS-210.17 Issuance of Stock Formula and Nutritionals Published: 5/19/2017 Discontinued May 2020
NS-210.18
Issuance of Ready-to-Feed (RTF) Products
Published: 3/14/2017
NS-210.19 Medical
Diagnoses
Published: 3/15/2017
NS-210.20
GA WIC Approved Formulary
Published: 3/14/2017
NS-210.21
Returned Formula and Nutritionals
Published 5/5/2020
Staff Training
NS-220.01
Staff Training
Published:5/25/2017
NS-220.02
CPA Orientation
Published: 5/24/2017
NS-220.03
Staff Continuing Education
Published: 5/19/2017
NS-220.04
Staff Observation
s
Published: 5/24/2017
NS-220.05 Nutrition Assistant Training and Certification
NS-220.06
Strong4Life Staff Observations
Published: 3/18/2019
Dietetic Internship Program
NS-230.01
Dietetic Internship Program
Published: 1/23/2017
NS Forms | NS Policies Combined
Information Systems (IS)
System Planning and Operation
IS-300.01
Computer Systems Issues, Problems, and Data Reports
Published: 12/15/2016
WIC Systems Function Requirements Checklist
IS-320.01
Cumulative Unmatched Redemption (CUR) Report
Published: 12/15/2016
IS-320.02
Reconciliation of WIC Reports and Daily Program Operations
Published: 7/25/2017
IS Forms |
IS
Policies Combined
Organization and Management (OM)
OM-Outline
State Staffing
OM-400.02
No Smoking and Drug-Free Workplace
Published 6/8/2018
OM-400.03 Confidentiality
OM-400.04 Child Abuse Reporting and Releasing of Confidential Information
OM-400.05 Search Warrants and Subpoenas
Evaluation and Selection of Local Agencies
OM-410.01 Evaluation and Selection of Local Agencies (District)
OM- 410.02 Opening of a New Clinic Site in an Established District
Local Agency Staffing
OM-420.01
Local Agency CPA Staffing
Published: 5/25/2017
OM-420.02
LPN WIC CPA
Published: 6/8/2017
OM-420.04
Site Hours of Operation
Published: 5/24/2017
Emergency Plan
OM-430.01
Emergency Plan
Published: 3/24/2020
State Agency Breastfeeding Promotion, Education, and Support Responsibilities
OM-440.02
District Breastfeeding Staff
Published: 5/24/2017
Communication With Participants
OM-450.01
Use of Text Messaging and Email
Published
: 4/3/2020
OM Forms | OM Policies Combined
Nutrition Services and Administration Expenditures (NSA)
Funds Allocation
NSA-500.01
General Introduction
Published: 12/15/2016
NSA-500.02
Program Costs
Published: 12/15/2016
NSA-500.03
External Entities Audit Standards and Sanctions
Published: 12/15/2016
NSA-500.04
Distribution of Funds
Published: 12/15/2016
NSA-500.05
Procurement and Property Management
Published: 12/15/2016
NSA-500.10
Funding Requirements
12/15/2016
NSA-500.17
Personnel Activity Report (PARS)
Published: 12/15/2016
NSA Forms | NSA Policies Combined
Food Funds Management (FFM)
Funds Monitoring – 798 Reporting
FFM-600.02
798 Reporting
Published: 12/15/2016
FFM Forms | FFM Policies Combined
Caseload Management (CM)
CM-Outline
No-Show Rate
CM-700.03
Monitoring No Show Rates
Published: 2/20/2017
Allocation of Caseload
CM-710.01
Caseload Allocation
Published: 12/15/2016
Special Population
CM-730.01
Special Populations
Published: 6/15/2018
Outreach Policies and Procedures
CM-740.01
Outreach Method
Published: 6/8/2018
CM-740.02
Outreach Incentive Items
Published: 9/12/2019
CM-740.03
Public Comment Period
Published: 6/8/2018
Waiting List Management
CM-750.01 Georgia WIC Waiting List Procedures
CM Forms | CM Policies Combined
Certification, Eligibility and Coordination of Services (CT)
CT-Outline
Eligibility Determination and Documentation
CT-800.01
Eligibility Criteria for Participation
Published 6/08/2018
CT-800.02
Residency Requirements
Published 6/08/2018
CT-800.03
Income Eligibility Requirements Revised June 2018
Published: 2/20/2017
CT-800.04
Adjunctive Eligibility
Revised
June 2018
Published: 1/20/2017
CT-800.05
Identity Requirements Revised June 2018
Published: 1/20/2017
C
T-800.08
Family, Household, and Economic Unit Revised June 2018
Published: 1/20/2017
CT-800.11
Designation of a Proxy
Published: 6/08/2018
CT-800.12
Designation of an Alternate-Proxy
Published: 6/08/2018
CT-800.13
Physical Presence
Published: 06/15/2018
CT-800.14
Documentation and Error Procedures Revised June 2018
Published: 1/20/2017
CT-800.15
Guardianship
Published: 06/15/2018
CT-800.16
Notice of Disclosure
Published: 06/15/2018
Nutrition Risk Determination, Documentation, and Priority Assignment
CT-810.01
Nutritional Risk Priority System
Published: 1/23/2017
CT-810.02
Nutrition Risk Assessment
Published 3/14/2017
CT-810.04
Referral Data Revised June 2018
Published 3/14/2017
CT-810.05
Required Medical Data
Published: 5/24/2017
Health Care Agreements, Referrals and Coordination
CT-820.01
Health Care Agreements
Published: 1/23/2017
CT-
820.03 Immunizations Coverage Assessment Revised Oct 2018
Published: 1/23/2017
CT-820.04
National Voter Registration Revised Oct 2018
Published: 2/20/2017
CT-820.05
Lead Screening
Published: 12/28/2020
Processing Standards
CT-830.01
Processing Standards
Published: 06/15/2018
CT-830.02
Pre-Registration- Gateway Applications
Published: 10/19/2018
CT-830.03 Process
Standards Reporting
Published: 06/15/2018
CT-830.04
Processing Standards Extension Request
Published: 06/15/2018
Certification Periods
CT-840.01
Certification Periods Revised March 2020
Published: 1/23/2017
CT-840.02
Thirty Day Revised June 2018
Published: 2/20/2017
CT-840.03
WIC Certification Forms
Published: 10/18/2018
CT-840.04
Hospital Certifications
Published: 3/15/2017
CT-840.05
Foster Care
Published: 6/22/2018
CT-840.06
Separation of Duties
Published: 6/22/2018
CT-840.07
WIC Overseas Program
Published: 10/19/2018
CT-840.08
Video Certification
Published: 3/16/2017 Revised October 2020
Transfer of Certification
CT-850.01
Transfer of Certification Revised Oct 2018
Published: 2/20/2017
CT-850.02 Verification of Certification
Dual Participation, Participant Rights and Responsibilities, Fair Hearing Procedures, and Sanction System
CT-860.01
Notice of Ineligibility
Published: 10/18/2018
CT-860.02
Dual Participation Revised June 2018
Published: 2/20/2017
CT-860.03
Participant Rights and Responsibilities Revised June 2018
Published: 2/20/2017
CT-860.04
Fair Hearing Procedures
Published: 10/19/2018
CT-860.05
Sanction System
Published: 12/28/2020
CT Forms | CT Policies Combined
Food Delivery (FD)
FD-Outline
Food Instrument Control Overview
FD-900.02
Security of Issuance Materials Revised March 2019
Published: 10/19/2018
FD-900.03 Repayment of WIC Funds
FD-900.04
Guidelines for Investigating Employee Abuse
Published: 2/20/2017
FD-900.05
Investigation of Missing Vouchers
Published: 10/19/2018
FD-900.06
Voucher Accountability and Monitoring
Published: 10/19/2018
Food Instrument Pick-up and Transaction
FD-910.01
Voucher Issuance
Published: 2/20/2017
FD-910.03
Voucher Overrides
Published: 2/20/2017
FD-910.04
VMARS Stock Paper
Published: 2/20/2017
FD-910.05
Provision of WIC Services for Employees and Relatives
Published: 6/22/2018
Food Instrument Redemption and Disposition
FD-920.01
Lost, Stolen Damaged Vouchers
Published: 1/23/2017 Revised December 2020
FD-920.02
Prorated Vouchers
Published: 07/11/2019
FD-920.04
Borrowed VMARS Stock Paper Revised Sept 2018
Published: 1/23/2017
Special Food Instrument Issuance Accommodations
FD-940.01
Mailing-Delivery of WIC Vouchers Revised October 2018
Published: 2/20/2017
Vendor Cost Containment System Certification
FD-950.01 Vendor Cost Containment System Certification
FD Forms | FD Policies Combined
Monitoring and Audits (MO)
MO-Outline
Monitoring
MO-1000.01 State Agency Monitoring Procedure
MO-1000.02
Quality Assurance Self-Reviews Revised October 2018
Published:2/21/2017
MO-1000.03 Financial Monitoring
MO Forms | MO Policies Combined
Civil Rights (CR)
CR-Outline
Administration
CR-1100.01
Civil Rights Training
Published 2/6/2020
Public Notification Requirements and Nondiscrimination Notification
CR-1110.02
Non-discrimination Statement Revised June 2019
Published: 1/18/2017
Data Collection and Reporting
CR-1130.01
Collection of Race and Ethnicity Data
Published 11/13/2019
Complaint Handling
CR-1140.01
Discrimination Complaint Handling Revised August 2019
Published: 6/8/2018
CR-1140.02
Customer Service Complaint Handling
Published: 6/8/2018
Compliance Review and Monitoring Activity
CR-1150.01
Civil Rights Compliance and Resolution
Published 2/6/2020
CR Forms | CR Policies Combined
Breastfeeding (BF)
BF-Outline
Local Agency
BF-1220.01
Clinic Breastfeeding Support
Published: 1/20/2017
Participant Referral
BF-1240.01
Referral to Breastfeeding Resources
Published: 1/20/2017
Breast Pumps
BF-1260.01
Ordering and Receiving Breast Pumps, Pump Kits and Breast Pump Supplies
Published: 3/17/2017
BF-1260.06
Pump Issuance Revised Oct 2018
Published: 6/22/2018
BF-1260.07
Breast Pump Storage and Inventory
Published: 5/25/2017
BF-1260.08
Multi-User Electric Breastpump Retrieval
Published: 12/28/2020
BF-1260.09
Cleaning, Maintaining, and Repairing Breast Pumps Revised Oct 2018
Published: 5/19/2017
BF-1260.10 Transfer Between Districts: Multi-User Electric Breast Pump
BF-1260.11
Multi-User Electric Pump Recovery
Revised March 2019 Published: 6/22/2018
Breastfeeding Peer Counselor Program
BF-1290.01
Breastfeeding Peer Counselors Contacts
Published: 5/25/2017
BF-1290.02
Peer Counseling Monitoring Revised Oct 2018
Published: 5/24/2017
BF-1290.03
Peer Counselor Caseload Management
Published: 3/14/2017
BF Forms | BF Policies Combined
Page last updated 02/08/2022