Emergency Medical Services

Emergency Medical Services (EMS) is a comprehensive network of personnel, equipment, and resources established to deliver aid and emergency medical care to the community. In everyday terms, emergency medical services centers on rapid response, initial treatment and safe transport of a patient to a health care facility.

The Office of EMS and Trauma provides services mandated by the Official Code of Georgia Annotated Title 31, Chapter 11, the Georgia Department of Public Health Rules and Regulations Chapter 511-9-2.

These rules establish standards for the following regulated components:

  • Ground Ambulance Services
  • Air Ambulance Services
  • Medical First Responders Services
  • Neonatal Transport Services
  • Prehospital Emergency Care Personnel and Instructors
  • Trauma System Facility Designation  


The mission of the Emergency Medical Services (EMS) and Trauma Section is to encourage, foster, and promote the continued development of an optimal system of emergency medical and trauma care which provides the best possible patient outcome.


  • By promoting excellence, providing uniform statewide regulation, and promoting healthy communities, we seek to be valued by those we serve.
  • An important by product of regulation is value-added information for emergency preparedness, public health, EMS research, and strategic governance.
  • By managing knowledge, EMS can improve public health in Georgia.


  • Excellence: We promote excellence, achieve and maintain quality results.
  • Integrity: We are committed to honest, fairness, and trustworthiness in the best interests of the citizens of Georgia and those that represent state government.
  • Teamwork: We encourage active collaboration to solve problems, avoid conflict, make decisions, and achieve common goals.

Program Objectives

  • To provide and maintain support for regional planning, development, expansion and improvement to each of the ten EMS regions;
  • To provide statewide coordination of training programs;
  • To provide technical support within each EMS region for the establishment of region-wide medical control of the EMS system;
  • To provide for annual assessment of regional planning and development in each EMS region;
  • To assure continued system development and quality improvement;
  • To incorporate the special needs of children in EMS system development;
  • To provide an integrated EMS Information System for local, regional and state planning and evaluation of system development.

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Page last updated 6/7/17