New Authorized Agent Instructions

If your agency needs to designate a new Authorized Agent, but you do not have access to the Georgia EMS License Management System, please follow the following instructions:

  • Step 1: Is the new Authorized Agent a licensee of the Department (EMS provider or instructor) or already has a login to LMS?
    • YES - you will need to provide us the username/email of the person and if they are a licensee, we need their license number
    • NO - they need to sign up for a new account (Go to and click on Create Account), and you will need to provide us with their name and LMS username
  • Step 2: Submit the following documents/information to [email protected]
    • A completed and notarized Authorized Agent Designation form (Click  Download this pdf file. HERE  ) for each Authorized Agent
    • A completed and notarized Verification of Lawful U.S. Residency form (Click  Download this pdf file. HERE ) for each Authorized Agent
    • A clear scanned copy of the secure and verifiable document that was shown to the notary public for each Authorized Agent (Click HERE for a list of acceptable documents)
    • LMS username and email of the new Authorized Agent
  • Step 3: The Authorized Agent, once approved, will receive an email from LMS that they have been added as an Authorized Agent for the Agency - the email will come from [email protected] 

This process should NOT be used to add additional Authorized Agents when one Authorized Agent already has access - if you need to add additional Authorized Agents, the current Authorized Agent must complete the Add an Authorized Agent form.


Page updated 7/26/2023