SERVGA integrates government-sponsored local, regional and statewide volunteer programs to assist emergency response and public safety organizations during a disaster. It is part of a national initiative to coordinate and mobilize volunteers to respond to all types of emergencies.

Experience has proven that effective emergency response requires volunteers to be organized and pre-credentialed before a disaster or event occurs. This alleviates the issues associated with non-certified and spontaneous volunteers simply showing up at disaster sites. Under the SERVGA program, all volunteers are pre-certified and coordinated according to each event.

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